No, you don’t. Once your first order has been completed, you will have the opportunity to create an account. By registering, you will be asked for your identification data as well as your billing and shipping addresses. Be particularly careful of these data because they can facilitate deliveries and avoid problems with the transport company.
N01 – Peninsular (incl. Portugal)
N02 – Balearic Islands
N03 – Canary Islands and Azores (Spain and Portugal)
N04 – Ceuta
N05 – Melilla
I01 – Europe Zone 1 (Germany, Italy, France, Monaco, Luxembourg, the Netherlands, Belgium, the United Kingdom, Northern Ireland and Austria)
I02 – Europe Zone 2 (Denmark, Liechtenstein, Slovakia, Slovenia, Estonia, Hungary, Latvia, Lithuania, Poland, the Czech Republic, Romania, Bulgaria, Croatia, Sweden, Ireland and Finland)
I03 – Eastern countries, Russia, Switzerland, Cyprus, Malta, Greece
I04 – United States of America + Canada
RoW – Rest of the world
Para más información, puedes entrar en la sección de condiciones de envíos.
We have an after-sales service at MATERIALES PARA TOCADOS to solve any problem with our items or shipments, through which we endevour to offer quick and efective attention.
If the user is not satisfied with the order for any reason, he/she has a maximum period of 15 calendar days after receiving the order to return the product, whenever it is in excellent condition and in its original packaging.
For more information, go to the shipping and returns section.
Normally it is not necessary to configure the browser to make a purchase. However, if you ever notice that the items you have chosen do not appear in your shopping cart, you must configure the appropriate security level. The configuration options for the privacy level will be accessible in the browser menu you are using.
To be able to cancel a purchase, you must contact us by our email email@example.com. It is important you to do it as soon as possible to avoid shipping charges. Thank you very much for your understanding.
Credit / debit card
To pay the order you can use almost all the kind of the credit cards (Visa, Visa Electron, MasterCard, American Express …) We take security very seriously, so your data will be safe with us. All credit or debit card holders are subject to validation and authorization whether by our side or by the card issuer, in order to maintain the security and to prevent any fraud. We remind you that you should not provide your card details by email, fax or social networks.
Bizum is a mobile application that allows to make an receive payments between individuals, for cases where intermediaries do not have cash and without needing to know the bank account number of the recipient of the payment..
Via a PayPal account, you can pay the order quickly, without additional costs and safely.
Paypal express payment. Customers can link their Paypal account with the account of MATERIALES PARA TOCADOS In this way, it will not be necessary to enter the data in each purchase made through this system.
For more information you can visit the PayPal website.
When selecting bank transfer as payment method, you will receive an email indicating the order confirmation and the recipient account number in the name of MATERIALES PARA TOCADOS. All the expenses arisen from the made payment by bank transfer due to be payed by the client.
Purchases paid by bank transfer will be confirmed and processed for shipment once the order amount has been received. It is important to indicate in the subject the order number, as well as the personal data of the buyer that makes the purchase (name and surname), and to validate the order it is also important to make the bank transfer within 3 days after the order confirmation date. The order will be canceled if MATERIALES PARA TOCADOS has not received the corresponding amount after the indicated period,
If you prefer, you can also send us the proof of the bank transfer by email to: firstname.lastname@example.org.
If you have any question please contact us by email to:
Monday: 09:00 a 19:00h
Tuesday: 09:00 a 19:00h
Wednesday: 09:00 a 19:00h
Thursday: 09:00 a 19:00h
Friday: 09:00 a 19:00h
Saturday: 09:00 a 19:00h
MATERIALES PARA TOCADOS, in charge of the website and the commercialization of the products, provides to the users a telephone customer service +34 955 23 03 38, available 5 days a week (except holidays), Monday to Friday from 9:00 a.m. to 6:00 p.m., where we offer the appropiate attention to all queries and issues raised in relation to the purchase of products through the website. You can also contact us by email or postal mail.
The contact details are:
Avda Europa, 100
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